Legal Access Depends on Local Law
Our Legal position starts with eligibility: access depends on local law, and you should use the service only where local law permits. Before account access, we may ask you to complete phone verification and provide details needed to keep the account record accurate. Our terms explain
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account ownership, permitted use, wallet activity and the steps used when a payment receipt or transaction status needs checking. The same policy area covers account closure requests, privacy choices and changes to these terms. DANA, OVO, GoPay and QRIS appear as payment context only; their presence
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does not change your legal responsibilities or eligibility. If you use bank transfer or a virtual account, keep the receipt linked to your account so our team can match the transaction when a policy or status question arises.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.